Technical support provides software operational assistance only. No financial advice or trading signals are provided.
Support Center
IMMEDIATE RESOLUTION & OPERATIONAL INSTRUCTIONS FOR INDICATOR ACCESS
ACTIVATION & TRADINGVIEW
I cannot see the indicators in the Mobile App on my smartphone
This behavior is related to local app caching policies within TradingView mobile applications for iOS and Android.
Solution: Force close the application (Force Quit from your smartphone's multitasking menu) and restart it. This forces the app to update the 'Invite-only scripts' directory directly from central servers.
Where do I find the indicators on TradingView after purchase?
Once your transaction on Whop is completed, your TradingView account is enabled in real time.
Solution: Open a chart on TradingView, click the Indicators button on the top toolbar, and select the dedicated tab named "Invite-only scripts". You will find the complete list of indicators included in your plan listed there. If the indicators do not appear, please reach out via our support email or report it within the dedicated "Reported Bugs" channel in the private Telegram group.
I entered the wrong TradingView username during checkout
If a typo occurred when entering your username, our automated system cannot grant access to your chart.
Solution: Log in with your email at Whop.com, enter your personal Hub, select XTFlow, and update your TradingView username. Authorization will automatically transfer to the new username within seconds.
Do I need a paid TradingView account to use the indicators?
No. All indicators within the XTFlow suite are fully compatible with both Free (Basic) TradingView accounts and paid plans (Essential, Plus, Premium), subject to the concurrent indicator limits of your TradingView account tier.
How do indicator updates work?
Code updates and quantitative model optimizations are deployed centrally on server-side via TradingView. No manual downloads or installations are required: updated versions render automatically on your active charts.
TELEGRAM & COMMUNITY
I have not received the link to join the private Telegram group
Access to the Telegram community is included with any purchase made on XTFlow, including single-indicator licenses. All content and analytical studies shared within the private group are strictly for educational and analytical purposes.
Solution: Log in directly at Whop.com using the email address used during checkout. In your personal Hub, you will find your order card with a dedicated button to connect your Telegram account. Whop will generate a unique, secure invitation link for your profile.
What happens to my Telegram access if I cancel or if payment fails?
Community management is fully automated. In the event of a subscription cancellation or failed monthly renewal attempts, the system revokes TradingView authorizations and disconnects the account from the Telegram group within 1 hour. Updating your payment method or reactivating your plan restores full access immediately.
LICENSING, BILLING & POLICIES
How can I download invoices or disable auto-renewal?
All administrative and billing management is centralized within your Whop.com profile.
You can access your account dashboard at any time to download your invoice history or disable monthly auto-renewal with a single click prior to the next billing date. Your access remains active until the end of the paid billing period.
What is the difference between a Monthly subscription and a Lifetime license?
A Monthly subscription involves recurring billing with the flexibility to cancel at any time. A Lifetime license is a one-time purchase granting permanent, unlimited access to the acquired indicators and all future updates without ongoing fees.
What is the refund policy and right of withdrawal?
Because our products consist of digital content and software delivered and authorized immediately upon purchase, accepted during checkout, there is no 14-day right of withdrawal or refund once delivery has commenced. You may cancel your subscription at any time to prevent future renewals.
Our Team Is At Your Service
For any technical issues that cannot be resolved independently via Whop, please contact us directly via email: